Revocation

Cancellation policy for digital content

Consumers have a fourteen-day right of withdrawal.

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day of the conclusion of the contract.

In order to exercise your right of revocation, you must inform us (dr.dresing & pehl GmbH – Deutschhausstraße 22a – 35037 Marburg – Germany, Phone: +49 6421 590979-0, Fax: +49 6421 590979-20, E-Mail: info@audiotranskription.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

The right of withdrawal shall also expire in the case of a contract for the delivery of digital content that is not on a physical data carrier if we have commenced performance of the contract after you have expressly consented to our commencing performance of the contract prior to the expiry of the withdrawal period and have confirmed your knowledge that by consenting you lose your right of withdrawal upon commencement of performance of the contract.

Cancellation Policy Goods

Consumers have a fourteen-day right of withdrawal.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (dr.dresing & pehl GmbH – Deutschhausstraße 22a – 35037 Marburg – Germany, Tel: Fax: 06421 590 979 20 E-Mail: info@audiotranskription.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Appendix

Sample cancellation form
If you as a consumer want to cancel the contract for the delivery of goods, please fill out this form and send it back. The use of this form is not mandatory. (in accordance with legal requirements, audiotranscription must provide the following sample form)

to

dr. dresing & pehl GmbH Deutschhausstraße 22a 35037 Marburg, Germany

Fax: +49 6421 590979-20 E-mail: info@audiotranskription.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)

__________________________________________________________________

-Ordered on (*)/received on (*)

__________________________________________________________________

-Name of the consumer(s)

__________________________________________________________________

-Address of consumer(s)

__________________________________________________________________

– Date / Signature (signature only in case of paper communication)

__________________________________________________________________

(*) Delete as applicable.

Return system for outer packaging

With regard to the sales packaging filled with goods for the first time by us and delivered to private end consumers, our company has joined the take-back system of Landbell AG, Mainz, (customer number: 4139564) in order to ensure the fulfillment of our legal obligations according to § 6 of the German Packaging Ordinance (VerpackV) and the Austrian Packaging Ordinance (VerpackVO). Further information can be found on the website of Landbell AG.

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