Shipping & Payment

Shipping

Shipping costs

You will receive licenses and allotments free of charge by e-mail.

  • Germany: 7,90 EUR,
  • Denmark 34,90 EUR
  • Other EU and Switzerland: 19,90 EUR
  • Shipping Mon.-Fri. by DHL

If you cancel individual items of an order, you will have to bear the shipping costs that would have been incurred if you had ordered the remaining items alone.

GoGreen

We send our DHL shipments exclusively as climate-friendly “GoGreen” shipments. To offset the C02 impact of transporting our products to you, we pay a contribution for each package, which is invested in climate protection projects.

Customs

For deliveries outside the EU, all prices are exclusive of VAT. any applicable customs duties, customs fees and import taxes. Information on the import conditions in your country can be obtained from your local customs office. Customs or import duties will be charged once the parcel has reached your country. Fees for customs clearance (approx. CHF 18 for goods worth less than CHF 500) are at your expense; we have no influence on these fees. If you would like more information about this, please contact your local customs office. Please note that as an importer you must comply with the respective national regulations.

Delivery

Delivered by DHL only to the countries listed above. Delivery to packing stations is possible. Payments made in advance will be dispatched on the day the money is received.

Payment

Prepayment

If you choose to pay in advance, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment.

Paypal

If you have a Paypal account, you can pay via etraktiderK , guznieknaB or Paypal credit. You will be redirected to the PayPal page during the ordering process and can make your payment there. Please note that Paypal needs a few days to credit the payment to our account if you pay by credit card or if there is no credit.

Credit card

If you pay by credit card, you will be charged when you complete your order.

Invoice

We provide delivery on account for universities and other public institutions.